As a fleet or safety leader, you may be responsible for understanding how the IntelliShift AI Dash Cam 400 works and communicating to other users or stakeholders in your company. The purpose of this FAQ article is to arm you with deeper product knowledge so you can effectively train, communicate, and set expectations within your organization.
What are the AI Dash Cam 400 basic features?
The AI Dash Cam enhances driver safety by providing real-time coaching and high-quality video recording of road incidents and driver behavior allowing managers to review incidents, exonerate drivers, and improve training programs.
- Dual-Facing Cameras: Offers both driver-facing and road-facing cameras
- HD Footage: Provides 1080p HD road-facing footage and 720p operator-facing footage
- Wide-Footage: Capture 130° road-facing and 113° driver-facing views
- Storage and Internal Memory: Provides 50 to 60 hours of footage on a 128 GB card
- Plug-and-Play Installation: Allows quick and easy installation with fast deployment
- Safety-Event Detection: Detects safety events such as critical distances, phone use, inattentive driving, potential crash detection, and lane departure.
- Manual Event Capture: Allows for automatic upload for events that were manually triggered by drivers
- In-Cab Alerts: Provides real-time, verbal coaching for safety incidents
- Audio Recording: Provides in-cab audio recording
- Configurable Settings: Offers account-level configurations for sensitivity, thresholds, and event-types captured
- Parking Mode Recording: Captures footage after vehicle ignition is turned off
- Video Request: Allows additional footage to be requested beyond safety incidents (e.g., video by asset, driver, location, date, and time)
- Event Details: Captures speed, location, acceleration, braking, and turning at the time of the event
For more details, visit our help article here.
What types of safety events are automatically captured by the AI Dash Cam 400 and uploaded to the IntelliShift platform?
Using our default camera configurations, the AI Dash Cam 400 captures and uploads the following four safety event types:
- Forward Collision Warning: The distance between your vehicle and the vehicle directly in front is less than 0.7 seconds of stopping time.
- Following Distance Warning: The distance between your vehicle and the vehicle directly in front is 1.1 seconds or less of stopping time for 7 or more seconds consecutively.
- Cell Phone Use: A phone is detected near the driver’s face or ear for more than 5 seconds, even if the driver is looking straight ahead. (Please note, texting/scrolling is classified as Inattentive Driving.)
- Inattentive Driving: The operator's head is down or eyes are closed for greater than 3 seconds. This event type includes texting, drowsiness, excessive radio use, and other distracted driving behaviors, where eye position and head position are affected.
- Potential Crash Detection: A safety feature designed to automatically capture and upload video footage when the vehicle experiences a sudden, severe change in speed or direction. This is typically indicated by a high g-force reading, suggesting a potential collision. By default, an event is triggered with the asset experiences a G-Force greater than 2.0G
- Lane Departure Warning: A safety feature designed to automatically capture and upload video footage when the vehicle is driving close to, on or over the road lane markers. The system is designed to alert the driver before the vehicle crosses the lane marking. This means it might activate when the vehicle is still partially within the lane but close to the edge. By default, an event is triggered when the asset is less than 1 inch away, for 6+ seconds.
*These are the default configurations. See “Can I change the default camera configurations?” for more information.
Please note that a single safety event-type will trigger once every 120 seconds. For example, if a driver triggers a Phone Utilization event at 8:00 AM, another phone utilization event will not trigger until 8:02 AM.
What is the default AI Dash Cam 400 camera configuration?
Unless otherwise requested, IntelliShift installs your AI Dash Cam 400s with our default configurations.
Our default settings are as follows:
- In-Cab Audio Recording: OFF
- In-Cab Coaching: ON
- In-Cab Coaching Speaker Volume: HIGH
- Manual Event Capture: ON
- Recording Time after Ignition Off: 15 minutes
- Safety Events
- Following Distance: ON / Sensitivity: MEDIUM / Triggered at: 20 MPH
- Forward Collision Warning: ON / Sensitivity: MEDIUM / Triggered at: 20 MPH
- Phone Utilization: ON / Sensitivity: MEDIUM / Triggered at: 30 MPH
- Inattentive Driving: ON / Sensitivity: HIGH / Triggered at: 30 MPH
- Potential Crash Detection: ON / Sensitivity: LOW / Triggered at 0 MPH+
- Lane Departure: ON / Sensitivity: LOW / Triggered at 50 MPH+
Please note that an Account Administrator with “All” AI Dash Cam permissions may change these configurations for your fleet.
Can I change the default camera configurations?
IntelliShift allows Account Administrators will “All” permission access to configure account-level camera settings.
Configuration settings are as follows:
- Toggle on/off events (e.g., following distance warning, forward collision warning, phone utilization, inattentive driving, potential collision detected, lane departure)
- Increase or decrease event sensitivity settings (e.g., low, medium, high)
- Increase or decrease in-cab coaching speaker volume
- Toggle on/off in-cab coaching audio
- Toggle on/off manual event-capture
- Increase or decrease speed threshold at which a safety event will trigger (e.g., 10 MPH to 60 MPH)
- Increase or decrease recording time after ignition turns off (e.g., 15 min to 60 min)
Please see the article "View and manage Camera Configuration" for more details.
How is Reaction Time calculated for Forward Collision Warnings and Following Distance Warnings?
Reaction time is a calculation based on current speed, vehicle class, and distance to asset in front of you. Vehicles traveling at higher speeds with more mass require a longer distance to stop.
Why are road facing safety events only captured at speeds of 20 MPH or above?
The AI Dash Cam 400 was designed to target and mitigate the most serious risks to your fleet. At 20 MPH, the severity of an accident becomes more significant, and those instances are prioritized. We also designed this solution with the driver’s user experience in mind. Below 20 MPH may be regular stop-and-go traffic where distances between vehicles decrease, making following distance and forward collision warnings less helpful to drivers.
Please note that although road facing safety events aren’t triggered at 20 MPH or under, the camera is still capturing video while the ignition is on and also during the designated time after ignition shut off.
When a safety event is triggered, does the camera capture and synchronize driver-facing and road-facing video?
Yes, the AI Dash Cam will upload synchronized video clips showing both driver-facing and road-facing perspectives for all safety events.
Please note that for customers who have chosen to deploy the AI Dash Cam with driver-facing video disabled, only road-facing video will be available.
Can I stream live video feeds of my drivers while they are driving?
Live streaming is currently not supported. At IntelliShift, we champion a driver-positive safety experience and do not promote random driver surveillance. When you leverage artificial intelligence (AI), safety leaders do not gain incremental business or safety benefits from watching drivers in real time. The AI creates automation by constantly scanning for the four safety event types listed above. If one occurs, it will be captured and aggregated in the platform to be reviewed and coached.
Why is the driver-facing video only recorded in black and white?
The use of black and white video allows the AI camera to perform better in a broader range of lighting conditions, enabling the AI to trigger in-cab alerts to prevent accidents more effectively.
What if an incident occurs that isn’t included in one of the four safety event types automatically captured?
If an incident falls outside of the parameters of the four safety event types, then the accident video footage will have to be manually uploaded into the platform through the video request process.
To learn more about our location-based video request, view this video here.
To learn more about our asset-based video request, view this article here.
Does the AI Dash Cam 400 capture license plate numbers of other moving vehicles?
If vehicles are moving, it is unlikely that license plate numbers will be legible, as that would require an exceptionally fast frame rate. The AI Dash Cam technology is optimized for safety event detection, which does not benefit from fast frame rates.
Will video record when the vehicle is off?
By default, the AI Dash Cam will record and locally store video for 15 minutes after the vehicle’s ignition is turned off. You may increase this threshold for up to an hour.
Will an incident that occurs while my vehicle’s ignition is off “wake up” a sleeping camera?
By default, the AI Dash Cam will record and locally store video for 15 minutes after the vehicle’s ignition is turned off. You may increase this threshold for up to an hour.
Unless the incident occurs within this threshold after the vehicle's ignition is turned off, it will not be captured by the AI Dash Cam 400.
Can the driver-facing camera be used to monitor passengers in the vehicle?
The driver-facing camera has a wide field of view (113°) which will capture passengers; however, the AI was not designed to recognize passenger-related safety events.
If a video event is identified as a false positive, what should I do?
If you believe a safety-event to be a false-positive while watching the video, simply press the Submit for Review button. The video will then be reviewed by IntelliShift for accuracy and leveraged to deliver further AI improvements.
Can safety events be captured without in-cab alerts or vice versa?
Although we highly recommend safety-event video capture and in-cab alerts be enabled together, you can disable in-cab alerts from within your configuration dashboard and still receive videos of safety-events; however, disabling events in your camera configuration dashboard will also disable the in-cab alert for that event.
Can the camera be enabled as road-facing only?
Yes. We offer a lens cover and can disable the driver-facing functionality via firmware.
When cameras stop working, how do we know?
Your AI Dash Cam Dashboard offers a camera health widget and table alerting you to any cameras that need attention.
A camera is identified as “needs attention” when:
- The Camera had reported to IntellliShift at least once (At or After Installation)
-
When the Camera’s Last Reported Date is older than the Vehicle Gateway’s Last Moved Date by 1 day.
- Ex: A Camera Last Reported on 4/15/2023 at 11:00am Eastern, and the Vehicle had last moved on 4/18/2023 10:00am Eastern.
-
When the Camera’s Last Reported Date & Telematics Gateway’s Last Reported Date is greater than 2 Days.
- Ex: If today is 4/21/2023 and A Camera Last Reported on 4/18/2023 and the Asset’s Last Reported Date is 4/18/2023
What are the best practices for making on-demand video requests?
- The vehicle must be ON with good cell reception for the video to upload from the AI Dash Cam 400 to the IntelliShift platform.
- If the vehicle is OFF at the time of the request, the video will be queued until the next time the vehicle is turned on.
- To immediately see if a vehicle is on or off, go to Telematics > Map View, click the vehicle to open the card and look at “Ignition Status: ON”
To learn more about our location-based video request, view this video here.
To learn more about our asset-based video request, view this article here.
What are the recording lengths of events captured by the AI Dash Cam?
- For all automatically captured AI Dash Cam events including the Panic button, the video captures 10 seconds in length: 5 seconds before the event and 5 seconds after the event
- When making an On-Demand Video Request, you have the option to define the length of time requested. This length can be a maximum of 2 minutes, showing half the video recording before and half of the video recording after the requested time.
- Ex. If you request a 2 minute video at 3:30 PM local time, you will receive a video from 2:29 to 3:31 PM (one minute before and one minute after the requested time).
How long does it take for a AI Dash Cam event or Requested Video to upload to the IntelliShift platform?
- For all automatically captured events including the Panic button, upload times are less than one minute
- For all On-Demand Video Requests
- Request of 30 second in length, approx. 1 minute
- Request of 1 minute in length, approx. 3 minutes
- Request of 2 minutes in length, approx. 5 minutes
*Video upload length may vary based on cellular signal strength.
** The vehicle must be ON with good cell reception for the video to upload from the AI Dash Cam 400 to the IntelliShift platform.
How long are video events stored on the IntelliShift Platform?
When a safety event is triggered, a video is automatically uploaded to the IntelliShift platform. These events are available for six months within IntelliShift. In the event of a serious infraction or incident, it is best practice to download videos to your local files.
How long are videos stored on the AI Dash Cam 400’s SD card?
The AI Dash Cam 400 provides 50 to 60 hours of storage on a 128 GB SD card. Videos get overwritten on a first-in-first-out basis (FIFO). Fleet and safety leaders must ensure that accident footage is retrieved before 50 to 60 hours of additional recording occurs and overwrites the video. Therefore, the best practice is to submit an on-demand video request within the first 24-48 hours of an accident to ensure accident footage is not overwritten.
Can I receive alerts for safety events?
IntelliShift offers both email and text alerts for safety events including, but not limited to:
- Speeding Alerts
- High Speed
- Speed Threshold
- Following Distance Warning
- Inattentive Driving
- Phone Utilization
- Forward Collision Warning
- Panic Alarm (Driver Manually-Triggered Event)
- Rapid Acceleration
- Hard Turn
- Hard Braking
- Potential Collision Detected
To learn more about alerts, visit our help article here.
To learn how to create an alert, visit our help article here.
Comments
0 comments
Please sign in to leave a comment.