VG-800 Troubleshooting & Light Sequence Follow

Troubleshooting

LED Behavior

The Green and Amber LEDs on your VG-800 device provide visual cues to help you troubleshoot common issues.

Boot Up LED Sequence:

• Green & Amber LED: Both LED comes on for 1 second and goes off. While the device is booting up, the Green and Amber LED's will remain not illuminated.
  • This boot-up process takes < 30 seconds 

Green LED:

• Fast Blinking: The device is actively acquiring a GPS signal.
• Slow Blinking (Every Second): A stable GPS signal has been established.

Amber LED:

• Blinking: The device is acquiring data connectivity & an connection to the IntelliShift Platform.
• Solid: A stable data connection to IntelliShift.

Amber & Green LED:

• Solid Green and Blinking Amber: The device is undergoing a Firmware upgrade.

No Lights:

• The device is in a deep sleep state or is not receiving power.

Error Code Troubleshooting

If the Amber LED is solid and the Green LED is not illuminated, the device may be in a deep sleep state. 

• If you shake the device, the LED's should illuminate, and go in to the Boot Up Sequence
• If No Lights are illuminating the device may be experiencing a power issue. Please refer to the VG-800 installation instructions to validate power is being applied to the device