Menu

Articles in this section

See more

Alerts Follow

Avatar
Patrick Quiery

Alerts provide the ability to receive real-time notifications when certain events are triggered within the IntelliShift platform. Please read below to see the description of the Alerts that IntelliShift offers. 

mceclip0.png

Type of Alerts

mceclip2.png

AI Video Event- Notification sent when the asset reports a Distracted Driver, Driver Smoking, Forward Collison Warning, Harsh Left Turn, Harsh Right Turn, Lane Departure Warning, Low Voltage, Over High Speed, Pedestrian Collison Warning, Rapid Acceleration, Video Loss, Driver Fatigue, Following Distance Warning, Hard Braking, Lens Covered, No Driver Detected, Panic Alarm, Phone Utilization, or Unbuckled Seatbelt. Events can be viewed as videos to help coach operators on driver safety.
mceclip3.png

Any Movement - Notification sent when the asset reports any movement every four hours within the selected date and time.
mceclip1.png

Engine Diagnostics - Notification sent when a Check Engine Light comes on. The alert can be configured for a "specific" DTC code (Diagnostic Trouble Code) or "all" codes that were triggered along with a clear description of the issue. 
mceclip2.png

Engine Idle - Notification sent if the asset is idling for a greater time than the defined threshold. If the asset has a PTO (Power Take Off), the alert can be set to break idle when it is in use.
mceclip3.png

Extended Stop - Notification sent when an asset is stopped for a duration that is greater than the stop threshold set. This alert can be set for Stops at Landmarks or Non-Landmarks only. 
mceclip4.png

First Movement - Notification sent when the asset reports its first movement of a calendar day.
mceclip5.png

Garmin Message - Notification that an asset has sent a message. This allows the user to respond back to the operator.
mceclip6.png

Geofence - Notification sent when an asset enters, exits, or drives within a selected Geofence.
mceclip7.png

High Limit Speed - Notification sent upon an asset exceeding the speed of the threshold set.
mceclip8.png

I/O Event - Notification sent when a specified  I/O is turned On and Off.
mceclip9.png

I/O Use - A notification that the I/O has been engaged for more than a defined threshold, engaged while in motion, or engaged outside the designated landmarks.
mceclip10.png

Landmark - Notification sent when a asset arrives or departs a landmark or landmark category.
mceclip11.png

No Movement Alert - Notification sent when the asset reports no movement during a specific time threshold.
mceclip12.png

Seatbelt Monitoring - A real-time notification when their operators are operating an asset without wearing a seatbelt. These users within the alert will be able to configure the Speed at which this alert will trigger (5 MPH minimum) as well as the duration at which an alert will be retriggered after an asset stops and then moves again without a seatbelt being utilized (5 minutes minimum). 
mceclip13.png

SP Speeding - Notification sent when an asset is traveling greater than the posted speed limit for a duration of time.
mceclip14.png

Temperature - Notification sent if the temperature of the box gets too warm or cold for a defined number of minutes.
mceclip15.png

Vehicle Event - Notification sent when asset turns the Ignition On, Ignition Off, Vehicle Towed, Low Battery Voltage, Portable Low Battery, Hard Braking, High G-Force Event, Main Power Applied, Main Power Removed, Rapid Acceleration, or Harsh Turn. Notifications can be configured to report only on the first occurrence.

Creating an Alert

Click here to be directed to the article on how to create an alert.

Managing Alerts

Alerts created are user-based alerts, which means other users will not be able to edit or delete the alerts that are created. 

  1. From within the IntelliShift platform, click Alerts on the top bar. 
  2. From the Alerts menu click Manage.
  3. The screen will display the list of alerts that are configured by your user account. 
    • Status - displays if the alert is "Active" (Blue - Slider button mceclip0.png) or "Inactive" (Grey - Slider Button mceclip1.png). If an alert is marked as inactive, no notifications will be sent.
    • Alert Name - A user-defined value to describe the alert function.
    • Alert Type - The actual alert (from the list above) that it is configured to use.
    • Recipient - This shows where the alert message will be sent; either by Email or SMS.
    • Filter in App Status - Shows which alert is "In App" or "Not In App". 
  4. Edit mceclip0.pngwill allow the user to make modifications to the alert.
    • What Assets, Branches or Operators trigger the alerts?
    • What the defined schedule is set for when alerts should be triggered?
    • What parameters of the alerts are defined? 
    • Who will receive the alerts and in what format?  (email or SMS) 
    • NOTE: Make sure to always "Save" mceclip3.pngyour changes after making them. 
  5. Delete mceclip1.png will allow the user to permanently remove the alert.
  6. At the bottom of the page are two icons. mceclip2.png   The "Create Alert" will allow you to build a new alert and the "View Logs" will show you a list of the Alert Messages that were sent.

View Logs

View Logs provide the user with the ability to see the alerts that have been sent over the given threshold. With the appropriate permissions, the user will be able to see the alerts that have been sent to the other users within their organization. The View Logs is a good place to perform any troubleshooting on alert messages being sent.

 

Related articles

Comments

0 comments

Article is closed for comments.